Empowerment and healing for women moving on from violence

Our services

Our services across London

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Advice and Helplines

We offer help and advice over the telephone and online, ranging from emotional support to practical support and signposting to other services that can help you.

When you call one of our lines or open our web chat, our team will always listen to you, treat you with respect, and believe you. 

If you aren't sure what type of support you would benefit from accessing, then our Advice Line is a good place to start.

Thank you so much. If I hadn't made that call to you, I'd probably still be there. I'm free now.


Ascent Advice Line

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Call Freephone 0808 801 0660 or email us at advice@wgn.org.uk

Open Monday to Friday 10am to 4pm and from 6pm-9pm on Wednesdays.

Immediate, free and confidential information, advice, advocacy and support for women and girls (14 years+) affected by any form of gendered violence and abuse. The Advice Line is also open to professionals who need support on cases related to gendered violence.

London Survivors Gateway

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Call Freephone 0808 801 0860

A support and signposting service for anyone aged 13 or over who lives in London and has experienced sexual violence at any time.

Sexual Violence Helpline

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Call Freephone 0808 801 0770

Open Monday to Friday 10am-12.30pm and 2.30pm-4pm, also Wednesday evenings from 6pm-9pm.

Free and confidential emotional support for anyone in London, who self identifies as a woman (aged 14 years+), and who has been affected by any form of sexual violence at any time in their lives.

Web Chat

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One-to-one live web chat providing specialist advice, information and support for women and girls in London who have been affected by gendered violence.